Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Important Disclaimer
Medical Disclaimer: This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary significantly. Consult with a healthcare professional before use if you have persistent acne, sensitive skin, or any medical conditions.
FDA Notice: These statements have not been evaluated by the Food and Drug Administration.
Information We Collect
Personal Information
When you visit our website, place an order, or subscribe to our newsletter, we may collect:
- Name and contact information (email address, phone number, mailing address)
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Communication preferences
Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our site
- Referring website information
How We Use Your Information
Order Processing
To process your orders, arrange shipping, handle returns, and provide customer support.
Communication
To send you order updates, skincare tips, and promotional offers (with your consent).
Website Improvement
To analyze website usage and improve our products, services, and user experience.
Security & Legal
To prevent fraud, ensure security, and comply with legal requirements.
How We Protect Your Information
Your Data Security is Our Priority
SSL Encryption
All data transmission is encrypted using industry-standard SSL technology.
Secure Storage
Your personal information is stored on secure servers with restricted access.
Limited Access
Only authorized personnel have access to your personal information.
Your Rights and Choices
Access Your Data
You can request to see what personal information we have about you.
Update Your Information
You can update or correct your personal information at any time.
Delete Your Data
You can request deletion of your personal information (subject to legal requirements).
Opt-Out of Marketing
You can unsubscribe from marketing emails at any time using the unsubscribe link.
Cookies and Tracking
How We Use Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. These include:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to show relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences, but disabling some cookies may affect website functionality.
Third-Party Services
We work with trusted third-party services to provide you with the best experience:
Payment Processing
Secure payment processing through certified payment providers who comply with PCI DSS standards.
Shipping Partners
Reliable shipping services that handle your orders with care and provide tracking information.
Analytics Services
Website analytics tools that help us improve user experience while respecting your privacy.
Email Services
Professional email marketing platforms for sending newsletters and order updates.
Questions About Your Privacy?
We're here to help. Contact us if you have any questions about this privacy policy or how we handle your data.
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Legal Information
Policy Updates
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
Last Updated: January 2024
Governing Law
This privacy policy is governed by the laws of Switzerland and the European Union, in accordance with GDPR requirements.
Company: SBR Group Europe Ltd.